The size guide offered here is only a general guide to compare the various size scales. As sizing and cut may vary between different style, we offer specific item measurements for each style to help you determine your size with ease.
We know how important it is to receive your goods when you expect them, especially if you have ordered something for a specific occasion and we use a large network of couriers to deliver goods from LOOKATMEEE.COM to all over the world. We allocate the courier we believe will deliver your order to you in the quickest time depending on the size and weight of your parcel.
If you’re not utterly obsessed with your recent purchase, just send it back to us! LOOKATMEEE will refund all non-sale items within 5 days from the date you got your package for all Hong Kong / China purchases; and within 14 days for international purchases.
- RETURN PROCEDURE
1, Send us an email to firstname.lastname@example.org with the order number and your name to request a return.
2, Send your item to the following address:
Rm1422, Yu Hing House, Hing Wah Est, Chai Wan Hong Kong
3, Please remember to ask you post office/ carrier for a proof of posting certificate and keep if safe for your reference. Without this, we cannot refund any money if we do not receive your parcel.
- REFUND PROCESSING
Once your return is received and inspected, we will send you an email to inform you that we have received your returned package, and notify you of the approval or rejection of your refund. If you are approved, then your refund will automatically be issued as same form as the original payment, within 14 working days. Please note that your banking institution may require additional days to process that processing time can vary greatly and unfortunately we are unable to influence this.
Faulty items are classified as faulty if they are received damaged, or where a manufacturing fault occurs. Please note that damage as a result of wear and tear are not considered to be faulty. Where possible, we will offer to repair or exchange faulty items. Please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a FULL refund if the item can’t be replaced or repaired, which includes the original shipping cost and the return shipping cost.
In rare circumstance that your item has a defect, please return to us at the following address for full refund:
Rm1422, Yu Hing Hse Hing Wah Est, Chai Wan, Hong Kong
All sale items are non-refundable.
Shoes (exchange for sizes is allowed), accessories and bags, these all can't be refunded.
At this stage , we are unable to offer exchanges. If you want to replace your items for a different size or colour, you will need to place a new order.
We accept PayPal, Visa, Master, American Express and Discover.
At LOOKATMEEE, our credit card payment system is securely supported by PayPal, even if you don't have an account with PayPal, you can still pay with your credit cards under PayPal.
- DIRECT BANK TRANSFER
We DO accept this payment method. Please email us at email@example.com for related procedure.
- CURRENCY CONVERSIONS
All final prices are charged in Hong Kong dollars. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates. To get an estimate of approximately what the exchange rate currently is please visit : foreign exchange rate calculator.